FAQs

I just placed an order, when will it ship?
Please refer to our Shipping Policy for more information.

I am not in love with my order, can it be returned? What if there is an issue?
Kindly refer to our Refund Policy for more information.

Can I cancel my order?
If you wish to cancel your order, please let us know immediately by sending us an email at info@discountgiftdepot.com.

I have entered an incorrect address what do I do now?
Please contact us at info@discountgiftdepot.com immediately or right after the order was placed so we can correct it for you.

How long does shipping take?
We do ship worldwide from different fulfillment centers based on your location. The shipping timeframe for each of our product is indicated on the product page, kindly make sure to check them out as they do vary depending on your location.

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email at info@discountgiftdepot.com and we will be happy to assist you in any way we can or chat with us on Facebook.